Terms & Conditions

Learning Bucket is an online learning platform offered under the Softnex name.

Our goal is to help students learn technical skills, practise coding, build projects, improve their portfolios and prepare for their careers.

We currently operate remotely and provide our services online.

In these Terms & Conditions, the words “we”, “our” and “us” refer to the operator of Learning Bucket. The words “you” and “your” refer to the student or customer using our services.

By purchasing or using Learning Bucket, you agree to these Terms & Conditions.

Learning Bucket provides personalized learning experiences based on a student’s learning goals and requirements.

Depending on the package purchased, our services may include:

• HTML, CSS, JavaScript and React learning materials.
• Video lessons and study notes.
• Coding exercises and practical tasks.
• Development projects.
• Personalized learning roadmaps.
• Interview preparation and mock interviews.
• Portfolio and resume development.
• Learning platform access.
• Hosting for the agreed period.
• Learning updates and mentor guidance, where included.

The exact services included in your package will be confirmed before or during the order process.

Some features may be introduced gradually as we improve the platform.

We will not represent a feature as included in your package unless it is part of the agreed service.

By placing an order, you confirm that you have reviewed the package details and understand what is included.

Your order will be processed after the required payment is confirmed and we receive the information needed to prepare your learning experience.

We will provide appropriate confirmation of your order and payment.

Learning Bucket requires time to prepare personalized learning materials, projects and platform access.

Our website currently states a minimum preparation period of 15 days.

The expected completion date will be communicated after reviewing your requirements.

Preparation may take longer if you request additional features, provide incomplete information or approve changes to the agreed scope.

We will inform you about significant delays and discuss an appropriate revised timeline.

We aim to provide the agreed services within the communicated timeframe.

Students are responsible for providing accurate information and using the platform appropriately.

You agree to:

• Provide correct information when placing an order.
• Keep your account credentials confidential.
• Avoid sharing your account with unauthorized users.
• Use the platform for lawful learning activities.
• Respect our intellectual property and the rights of others.
• Avoid attempting unauthorized access to our systems.
• Complete your own practice activities and projects honestly.

You must not use Learning Bucket for fraud, illegal activities, unauthorized access or other harmful purposes.

Learning Bucket is designed to help students develop practical skills and improve their technical knowledge.

Your progress depends on your effort, consistency, practice and participation.

We do not guarantee a job, internship, interview invitation, salary, recruiter response or placement.

Projects, learning resources and interview preparation are intended to support your development. They do not guarantee a specific career outcome.

Our original platform, branding, learning materials, templates and pre-existing code are protected by applicable intellectual property laws.

You must not copy, resell, redistribute or commercially exploit our materials without permission, except where permitted by law.

Students may use their completed projects in their portfolios, subject to the agreed package and any applicable third-party licences.

Ownership and permitted use of custom-developed project code will be governed by the agreement for that project.

Third-party software, libraries, tools and services remain subject to their respective licences and terms.

Learning Bucket may provide online accounts, learning materials and hosting as part of the purchased package.

The included access period and hosting duration will be communicated before purchase.

Students are responsible for maintaining the security of their accounts.

We may temporarily restrict access when necessary to investigate security issues, prevent misuse or maintain the platform.

Where practical, we will inform affected students about significant interruptions.

Hosting and some platform features may depend on third-party providers. We cannot guarantee uninterrupted operation of services outside our direct control.

We may improve our platform, update learning materials and introduce new features over time.

Changes to the platform will not automatically entitle students to every new feature.

If you request additional projects, substantial modifications or features outside your purchased package, we will explain any additional costs and timeline before proceeding.

Additional work will not begin without agreement on the applicable scope and charges.

We understand that circumstances may change. Refund requests will be reviewed according to the circumstances and applicable law.

• Before preparation begins: You may request cancellation and a refund. We will review the request and process any applicable refund.
• After personalized preparation begins: We will consider the work already completed, the services already delivered and the remaining work. Any applicable refund will be assessed fairly, and we will explain the decision.
• After delivery: We generally do not offer refunds solely because a student changes their mind, stops participating, does not use the materials or experiences personal scheduling difficulties.

However, this does not remove any rights you may have under applicable law.

Refunds may also be available in circumstances such as duplicate payments, significant failure to deliver the agreed service or cancellation by us when we cannot provide the purchased service.

To request a cancellation or refund, email [email protected] with your order reference and a description of the issue.

Approved refunds will generally be returned through the original payment method where possible. Processing times may depend on the payment provider or bank.

We aim to keep Learning Bucket available and useful for students.

However, maintenance, technical problems, internet failures or third-party service interruptions may occasionally affect availability.

We will make reasonable efforts to address significant problems.

Nothing in these terms excludes liability or consumer rights that cannot legally be excluded.

We may suspend or restrict accounts where there is reasonable evidence of fraudulent activity, unauthorized access, serious misuse or violation of these terms.

Where appropriate, we will explain the issue and provide an opportunity to resolve it.

Account suspension does not remove any refund rights that apply under the law.

We collect and use personal information as explained in our Privacy Policy.

This may include information needed to create accounts, process orders, prepare learning materials and provide support.

Please review our Privacy Policy to understand how we handle your information.

As Learning Bucket develops, we may update these Terms & Conditions.

The latest version will be published on our website with its updated date.

We will communicate significant changes where appropriate.

Changes will not remove rights that you already have under applicable law.

These Terms & Conditions are intended to operate under the laws of India.

Disputes will be handled by the appropriate courts or consumer forums under applicable law.

Nothing in these terms prevents you from exercising your legal consumer rights.

Learning Bucket operates remotely. We provide customer support electronically.

For questions about orders, accounts, payments, refunds or these terms, contact:

For formal consumer complaints, contact the same email address and include your order reference and a description of the issue.

We will acknowledge consumer complaints within 48 hours and work to resolve them within one month, in line with the applicable requirements of India’s Consumer Protection (E-Commerce) Rules.